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NDIS Queries & Quotes

Boutique Retailer welcomes self-managed and plan-managed NDIS participants. Browse our range of everyday disability-related products and claim through your NDIS plan

We know navigating NDIS purchases can feel complicated — so we've made it as straightforward as possible. Whether you self-manage your plan or work with a plan manager, you can shop our range of eligible products and use your NDIS funding to cover the cost.

We're an ABN-registered Australian business, and we provide proper tax invoices for every order — everything your plan manager needs to process your claim.

Who Can Buy?

Boutique Retailer can supply NDIS participants, depending on how your plan is managed.

✓ Self-managed — Yes, you can purchase

  • You control your NDIS funds directly and can purchase from any ABN-registered supplier
  • Pay at checkout as normal, then submit your tax invoice to the NDIA to claim your funds back

✓ Plan-managed — Yes, you can purchase

  • A registered plan manager handles payments on your behalf from your NDIS budget
  • Request a quote using the contact form below and we'll send it directly to your plan manager to process

✗ Agency-managed — Not currently available

  • The NDIA manages your funds directly and requires purchases from registered NDIS providers only
  • Speak with your support coordinator about registered provider options, or ask about switching to plan management

Invoicing & Pricing

All prices on our website are our standard retail prices — what you see is what you pay. We don't charge NDIS surcharges or inflate prices for participants.

Every order comes with a full tax invoice that includes:

  • Our business name and ABN
  • Itemised product descriptions
  • Individual pricing
  • Order total (GST inclusive)

Product Categories

NDIS funding can cover a wide range of everyday items that support your disability-related needs.

What's claimable depends on your individual plan and what the NDIA considers reasonable and necessary for your specific needs. We recommend checking with your plan manager or support coordinator before purchasing.

Some product categories from our range that participants commonly purchase using NDIS funding include:

 

Frequently Asked Questions

Is Boutique Retailer a registered NDIS provider?

We are not a registered NDIS provider. This means we can supply products to self-managed and plan-managed participants. Agency-managed participants can only use registered providers.

Can I use my NDIS funding for any product on the website?

Only products that are directly related to your disability support needs and listed on the NDIS approved supports list may be claimable. Everyday items that any Australian household would purchase are generally not funded. Your plan manager or support coordinator can advise you on what's appropriate for your plan.

Do you mark up prices for NDIS customers?

No. All customers pay the same price. There are no NDIS surcharges.

What do I need to submit a claim?

For most low-cost consumable items, your tax invoice from us is all you need. Some higher-value assistive technology items may require written advice from a qualified AT assessor. Check with your plan manager if you're unsure.

What if I need to return a product?

Our standard returns policy applies to all orders.

Can you send an invoice directly to my plan manager?

Yes. Simply use our contact form to request a quote for your chosen products, including your plan manager's name and email address, and we'll send the invoice directly to them to process.

Disclaimer: Boutique Retailer is an ABN-registered Australian business. We are not affiliated with the National Disability Insurance Agency (NDIA) or the NDIS Quality and Safeguards Commission. Product claimability depends on your individual NDIS plan. We do not provide NDIS financial or planning advice. Please consult your plan manager or support coordinator for guidance specific to your plan.
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